This forum exists to provide technical support for downloading and using Answers Bible Curriculum downloadable resources. 

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Answered

Help with Error 500

Stephanie Hartsell 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

I called in to get help because we do not use all of the lessons in the curriculum.  I called in to get help because i have been having to set up classes and change dates in order to get to what I need.  This is getting VERY time consuming.  I called in and the person I spoke with emailed me a link to help me get to the lessons but i keep getting a 500 error message when I click on the lessons.  I love the new format and expanded lessons in the 2nd generation curriculum but do not love the access to it.  This digital format is definitely not as user friendly as before.  Not loving it!

Answer

Hi Stephanie,

You can access the lesson resources outside of the ABC Digital access window here: https://myanswers.com/edu/resources/. Please note that you'll need to enter the access codes found in the teacher's guides. If you have lost any codes please let me know.

You can postpone your ABC Digital class lessons by going to your class schedule, clicking the more icon, and selecting "Reschedule lesson."

Beyond that, we will be expanding schedule customization options, but until then, please contact us for any schedule changes you need.

Blessings,

Arthur

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Under review

Access code invalid

Juan Romero 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Hello, I am able to log into the resource download page, and I have entered the code that was emailed to me when I purchased. However I get the error that the code is invalid. Now, I am able to log into MyAnswers and see all of the classes, and I can view the resources within those classes. Specifically what I am looking for is the family devotion booklet.

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Answered

Why do the verse slides for unit 8 not have the verses on them?

Micky Summerville Jr 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 4

I'm using the KJV curriculum. In Unit 8, I've noticed that the verse slides do not have the verses on them. Is there a reason for this? Is this what they are going to be like from now on?

Answer

Hi Micky, I heard back from our curriculum team and have a response for you!

"Starting with Unit 8 KJV and Unit 9 ESV, we do not include the verses in the PPT for Adult and High School. This was done because the upper grades generally read long passages and sometimes entire chapters, which makes the PPT tedious to create and to flip through during class. Also, our intention is that students will be bringing their own Bibles to class and get used to reading from their own Bibles, which negates the need for the verses on the PPT. We included the references so that can be displayed to help students find the passages, but then they can read from the text. This is also important because we often refer to context, which will not be available if students are reading from the slides, and ask questions that refer back to the passage.


Middle School is inconsistent, because we did not include verses in KJV Unit 8, but then decided to go ahead and include them in Unit 9 and forward. At some point, I’ll try to update that one for consistency.


The PPT files are entirely editable, so he can always copy the verses in himself if he needs them."

Please let me know if you have any more questions or issues!

Blessings,

Arthur

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Answered

The link to the next lesson is showing a server error on your part. I need this link functional to send to the parents of our Sunday School class members. Can you please help with this as soon as possible?

kristine cross 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

The link to the next lesson is showing a server error on your part - Server Error 500. I need this link functional to send to the parents of our Sunday School class members. Can you please help with this as soon as possible? I have been getting this server error message the past two days. Thanks, in advance!

Answer

Hi Kristine,

It looks like your share link for Lesson 122 expired at noon on June 9, 2020. I just manually re-set it to expire next Monday.

Please note that, as stated, the share links only last a week, so if you generate them too far ahead of time they may expire before your class actually gets to the lesson. For that reason, I would recommend holding off on generating them until you are a week or less from your lesson date.

I just generated a custom share link for your next lesson (123):

https://myanswers.com/edu/11898/share/68d783eb-a278-46b6-a18a-4380016b58fc/

If you have any more questions, issues, or need your schedule adjusted, please let me know!

Blessings,

Arthur

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Answered

Communication with coordinators/ volunteers

David 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Can I email or communicate with all my Coordinators at once from the digital dashboard?

Answer

Hi David,

Yes, you can send a group email at People -> Send Email: https://myanswers.com/vbs/manage/14414/send-email/

Blessings,

Arthur

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Fixed

Unable to download any of the pdfs how can I get them?

Jenny6418 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 2

None of the pdfs will download I need them for the morning! How can I get the info?

Answer

Hi Jenny,

I just checked on your class and it looks like the PDF generation issues have been resolved. Our apologies for the inconvenience and potential delays this issue caused.


I would be happy to update your schedule if it is now off due to this issue—just let me know if so!

Blessings,

Arthur

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Answered

music access

I have the hardest time finding where to access the memory verse song. Each time I try the code it says invalid and I'm not even sure if I am in the right location on the computer page. Can you help. Its for Unit 5 (PMK05VIB)

Answer

Hello,

I confirmed on your account that you have access to KJV Resources. At this time, our new ABC Resources page only has ESV content. However, you can still access your KJV Resources and claim access codes on our old resources page at https://myanswers.com/edu/resources/v1/. I have added the verse music access code for Unit 5 to your account, so you should have access to PreK music as well.

Please let us know if you have any further questions or issues!

Blessings,

Ben Sherrick

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Completed

where are the unit 6 videos

Answer

Hello Samuel,

I have added the music/video access code for Unit 6 to your account. You should now be able to access the videos on our ABC Resources page at https://myanswers.com/edu/resources/. Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

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Answered

access to future lessons

I used to be able to see the whole 10 lessons of resources at one time. I like to be able to assess what materials are needed so I can purchase them together for the whole unit, especially for the crafts. However, now I can only see 3 lessons ahead. How can I access the rest of the lessons?

Thank you,

Karen

Answer

Hello Karen,

Thank you for your suggestion. We are currently working on updating the new ABC Resources page, and some features of the old page are not implemented yet on the new one. To download a zipped folder of the entire lesson, please visit our old page at https://myanswers.com/edu/resources/v1/

Blessings,

Ben Sherrick