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Answered
Your drama videos keep freezing up. Difficult to watch the drama.
dalep 7 months ago
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updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 7 months ago •
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Customer support service by UserEcho
Hello,
A slow internet connection can cause the videos to constantly pause and buffer. Please try downloading the videos first and play them locally using a media player.
Blessings,
Benjamin