First off, I looked up your events by your email address and found three identical ones, so that might be causing some confusion. You can delete your additional events here (scroll down the page a bit): https://myanswers.com/vbs/manage/.
As far as the data entry issue you are reporting, more details would be appreciated. Where are you entering said info? Knowing what page, form, field, etc. you are on would be helpful in troubleshooting this. Thanks!
Customer support service by UserEcho