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Answered

download resources

Tara 5 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 4

I am trying to download resources using my code in the back of my teachers guide. I click to download the lesson materials and it say safari cannot connect with this server. I've down everything the pop up has asked except to contact the website. I not able to download any resources from my iPhone also. What should I do?

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Answered

I just tried downloading a few resources, and it appears to be working at the moment, at least for me. Can you try it again? If you're still unable to complete the download, let me know which specific file you're having difficulty with, so I can investigate further.

I’m also having trouble downloading resources, specifically ABC 2nd Edition Resources : UNIT 1 : Adult Lesson 001

Seems to be a problem for anyone in my church using iOS (Apple devices, iPhone, iPad)

I was able to confirm that that download is working for me in Windows, Android and Mac OS. I see no reason it wouldn't work in iOS, but I don't have an iOS device to test with over the weekend. I know iOS won't allow you to save video files directly to your device, but I don't believe Apple forbids saving of zip flies. I'll investigate further next week.


However, I really wouldn't recommend downloading large zip files to a mobile device. That file is 650 MB zip file, and nearly twice that size when unzipped. That's a lot of space on a mobile device. Working with zip files on a mobile device can be difficult. My recommendation would be to download the zip file to a computer and then sync just the files you need to your mobile device.


I'll update you when I am able to do some testing in iOS.

The downloads do appear to work, at least in recent versions of iOS. As the file is so large, it will take some time to download. Even over WiFi with a fast internet connection, it will take multiple minutes. Once it has downloaded, Safari will prompt you to choose an app to open the file with. So, you must have an app capable of working with zip files in order to do anything.


Again, this would not be my recommended way of using these files. Downloading and unzipping the files on a computer first, and then syncing any files you need to your mobile device would probably be much simpler. However, as long as you have the appropriate apps installed for the file types, your iOS device should work.


If you do continue to experience more difficulty, let us know what device you are using, what version of iOS you have, and whet specific error you are receiving.