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Answered

cant access pdf to print guides

lbbcyouthpastor 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 1

I can get to the guides page but when i click the pdf printable it says access denied. help

Answer

Answer
Answered

Good afternoon April,

I just checked on your account and everything looks to be set up properly. Please go to the guides page again and let us know if you have any further issues: https://myanswers.com/vbs/zoomerang/guides/.

If you ever run into issues downloading, try refreshing the page, as the download links expire after some time, and refreshing pulls new links.


Thanks!

Arthur
AiG Web Support

GOOD, I'M SATISFIED
Satisfaction mark by lbbcyouthpastor 3 years ago
Answer
Answered

Good afternoon April,

I just checked on your account and everything looks to be set up properly. Please go to the guides page again and let us know if you have any further issues: https://myanswers.com/vbs/zoomerang/guides/.

If you ever run into issues downloading, try refreshing the page, as the download links expire after some time, and refreshing pulls new links.


Thanks!

Arthur
AiG Web Support