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Answered

Why are some registrations duplicating, but not identical?

Stacey Gray 3 years ago updated by Brad Brown (Answers in Genesis - Web Development) 3 years ago 1

We've had four families register with duplicating records.  I called one of the families today to see if she was aware and if there was something I could do to help.  I understand that the duplicates were caused by phone registrations where the site froze and the registrant hit "enter" a second... or third time.  I understand that... but why would the duplicates not be identical?  Each of those registered as a girl, the second entry defaults back to boy.  Hopefully we won't have a lot of these, but a second aspect that is difficult to manage.  The listing of students where I can manage students, doesn't include the sex of the student, so it is more difficult to determine which one needs to be deleted. Would it be possible to include the sex on the manage student page?  That may also help me when reassigning classes.  Thanks.

Answered

We have logic in place to prevent duplicates from multiple button clicks, but it wasn't working for multiple enter-key presses. We'll get an update for that in the next release.


For cleaning up, even though we don't currently display the gender, you can filter by gender, making it easier to find the one you are looking for.