Not a bug

problems with volunteer registration

TCowie 3 years ago updated by Arthur Lawson (Answers in Genesis - Web Support Analyst) 3 years ago 1

I have had 2 volunteers tell me they registered online but I did not get a notification, nor are they showing up on my volunteer page.

Not a bug

We checked on your event in our email system and can confirm that emails were sent out, received, clicked on, and volunteers properly show up on your webpage. It appears that your two volunteers that are having issues may be confused as to what the online registration entails. If you would provide their email addresses we can confirm whether or not that is the case.