0
Fixed

I purchased the pro and I dont have access

jeanetteledyard 6 months ago updated by Arthur Lawson (Answers in Genesis - Web Support Analyst) 6 months ago 1

Answer

Answer
Fixed

Hello Jeanette,

I just checked on your VBS event, but everything looks good regarding your access. It shows that you claimed your code on Jan. 13, 2020, 2:09 p.m. Here is the direct link to your VBS event's dashboard: https://myanswers.com/vbs/manage/9351/.

If you are still having issues accessing it, could you please provide more specifics, like what page you are on, and what (if any) error message you are seeing? Thank you!

Arthur

Answer
Fixed

Hello Jeanette,

I just checked on your VBS event, but everything looks good regarding your access. It shows that you claimed your code on Jan. 13, 2020, 2:09 p.m. Here is the direct link to your VBS event's dashboard: https://myanswers.com/vbs/manage/9351/.

If you are still having issues accessing it, could you please provide more specifics, like what page you are on, and what (if any) error message you are seeing? Thank you!

Arthur