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Answered

Hi the new update won't let me download the lessons or add a class.

Anna 4 months ago updated by Arthur Lawson (Answers in Genesis - Web Support Analyst) 4 months ago 2

Hi! I am trying to download the lessons for my teachers from the resources tab (or add a class so that they can see the material) but neither function is working. When I try to download (formally print to pdf) if gives me a 404 error code on the sheet that prints. When I try to add a class, it says that the feature isn't available yet. HELP :) I have one week of lessons but then I need to have the following week prepared for my team!

Best,

Anna

Answer

Answer
Answered

Hi Anna and Clint,

Sorry to hear you are encountering difficulties with the ABC Resources. This week we rolled out the new version of the ABC Resources, designed to better integrate with our upcoming ABC Digital service (currently in early access). Unfortunately, there were some unforeseen issues that led to usability difficulties. We apologize for the inconvenience that was caused.


As we continue to make improvements to the new system, we have retained the old one, for now, located here: https://myanswers.com/edu/resources/v1/Clint, you should be able to download everything you need from that page.

Anna, regarding the printing issues and the 404 error code; we are aware of the issue (it only affects some lessons) and have a task to investigate and resolve it as soon as we can. It will most likely be early January due to the holidays coming up, however. You can use the old VBS Resources page at the above link as well.

Please let us know if you need help with anything else or have any follow-up questions.

Blessings,

Arthur

I would like to know what happened to the download list of Videos and Zip files of each lesson and the PDF of resources for all unit lessons.  The only thing that pops up is the digital classes 1 lesson at a time and as Sunday School Director I need access to more

Answer
Answered

Hi Anna and Clint,

Sorry to hear you are encountering difficulties with the ABC Resources. This week we rolled out the new version of the ABC Resources, designed to better integrate with our upcoming ABC Digital service (currently in early access). Unfortunately, there were some unforeseen issues that led to usability difficulties. We apologize for the inconvenience that was caused.


As we continue to make improvements to the new system, we have retained the old one, for now, located here: https://myanswers.com/edu/resources/v1/Clint, you should be able to download everything you need from that page.

Anna, regarding the printing issues and the 404 error code; we are aware of the issue (it only affects some lessons) and have a task to investigate and resolve it as soon as we can. It will most likely be early January due to the holidays coming up, however. You can use the old VBS Resources page at the above link as well.

Please let us know if you need help with anything else or have any follow-up questions.

Blessings,

Arthur