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Answered

"Please correct the errors below" message, but there are no visible errors

Nancy 10 months ago updated by Arthur Lawson (Answers in Genesis - Web Support Analyst) 10 months ago 1

I have activated our webpage, but when I try to register a student I get a message to "Please correct the errors below", but there are no errors. Also I do not want email to be a required field. Not everyone around here has email. Thanks.

Our website is https://siambaptist.myanswers.com/race

Answer

Answer
Answered

Hi Nancy,

I checked on your event and can confirm that the email field on both student and volunteer registration forms are not set to required. You can see your forms here: https://myanswers.com/vbs/manage/4626/forms/.

I also made (and then deleted) a test student, and the "Please correct the errors below" message did not appear, so it looks like your issue has been resolved. My best guess is you had a field set to required when it was also set to be hidden on the public registration field, so it (and its error message text) was hidden.

Please let me know if you have any further issues or questions,

Arthur

Answer
Answered

Hi Nancy,

I checked on your event and can confirm that the email field on both student and volunteer registration forms are not set to required. You can see your forms here: https://myanswers.com/vbs/manage/4626/forms/.

I also made (and then deleted) a test student, and the "Please correct the errors below" message did not appear, so it looks like your issue has been resolved. My best guess is you had a field set to required when it was also set to be hidden on the public registration field, so it (and its error message text) was hidden.

Please let me know if you have any further issues or questions,

Arthur