details are duplicating

Stacey 3 years ago updated by Brad Brown (Answers in Genesis - Web Development) 3 years ago 5

When I use a checkbox with details, why do the details show twice? After the checkbox, and again after the details.


That's a bug. We'll get that fixed that in our next update, in a few weeks.

It won't be as obvious on the form the registrants will see as it is in the preview. On the live version, the details box is hidden until the user checks the checkbox. So the duplicate help text will be hidden until the box is checked.


One other thing...

This isn't related to the issue you reported, but I noticed you have some of the "checkbox with details" fields set to be required.

When a "checkbox" or "checkbox with details" field is marked as required, then it must be checked in order to complete registration. This is useful in some situations situations, such as where you want to ensure that people have read or agreed to something before completing registration. However, it may not be the behavior you want here.

Thank you, for your observation! I could use a suggestion. Each of the questions that I have set as "required" is needed to be answered by registrants. I "could" set it up with a "yes" or "no" option, but then there would be no explanation or text block for details to be added by the registrant. Please let me know if I am over complicating this and the answer really is a simple one I am overlooking.

That is what the "checkbox with details" was intended to do. Having it "not required" allows parents to leave it unchecked for "no," or check it for "yes." If checked, it will display the "details" box for more information.

You could make a dropdown with Yes/No options, but there isn't much advantage to that. If a dropdown is set to be required, it will default to the first selection unless the parent changes it. If you do decide to do that, you can just put a long text field after it on the form for them to provide additional details.


We have updated the registration forms so the help text is no longer being duplicated on "Checkbox with Details" fields.