Your comments
Hello Amelia,
Happy to help! What age group and lesson number of the resources/music are you attempting to download? Have you tried to refresh your browser page?
Blessings,
Benjamin
Hello,
Apologies for the delay in response! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we will keep you updated when the missing student/volunteer information issue is resolved! Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
Apologies for the delay! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we can give you an update when the dashboard checklist is available. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello Steve,
Apologies for the delay in response! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we can give you an update when the dashboard checklist is available. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
To claim the access codes for the digital resources, please visit our ABC Resources page at https://myanswers.com/edu/resources/. For KJV materials please visit https://myanswers.com/edu/resources/v1/.
Blessings,
Benjamin
Hello Kristi,
Happy to help! From your account, it looks as though you are claiming a mixture of the ESV and KJV Unit Resources. Listed below are the access codes for Unit 7.
ESV --> Please claim at https://myanswers.com/edu/resources/.
- Unit 7 Resources: RP07VEB
- Unit 7 Verse Music: VM07VEB
- Unit 7 Pre-K Music: PM07VEB
KJV --> Please claim at https://myanswers.com/edu/resources/v1/.
- Unit 7 KJV Resources: RPK07VEB
- Unit 7 KJV Verse Music: VMK07VEB
- Unit 7 Pre-K Music: PM07VEB
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello Elivette,
Please submit your request to the following forum: https://answersingenesis.org/forms/bookstore-customer-service/.
Blessings,
Benjamin
Hello,
Thank you for your feedback. We agree that ABC Digital should have more schedule format flexibility to allow a lesson to be spread over a number of weeks. Unfortunately, I don’t have an estimate as to when that will be released, however.
In the meantime, please just postpone your next lesson to cover the additional week/s that you will be using to teach your current lesson. If you run into any issues with that, please let us know and we would be happy to assist.
Blessings,
Benjamin
Hello,
This is a known issue; it should just be displaying the team name, not the number assigned.
Unfortunately, we have staffing issues on our web development team so I can't give you a timeframe for that fix. I would recommend that you not use the print nametags function and instead print your own with the information below.
You can print your own custom name tag labels in a word processor using Avery template #74459 and the Zoomerang VBS nametags (https://answersingenesis.org/store/product/zoomerang-vbs-nametags/).
If you don't have those pre-printed name tags, you can also make your own with standard Avery #74459 name tags and the Zoomerang logos, found here: https://answersingenesis.org/vbs/zoomerang/resources/.
https://www.avery.com/templates/74459
https://www.avery.com/templates/5392
The Avery #74459 name badges include the entire kit (badges, lanyards, etc), while the Avery #5392 is just the badges alone
Please let us know if you have any more questions or issues!
Benjamin
Customer support service by UserEcho
Hello Hope,
Happy to help! Please try downloading the videos first and see if the issue continues. If it does not, then it sounds like a bandwidth issue and you may need to let the videos buffer before playing them. Let me know!
Blessings,
Benjamin