0
Fixed

I get a severe error 500 when I try to go to the "View Old Resources Page"

blfailor 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 7

When I first sign on to AIG and try to go to the "View Old Resources Page" button, I am taken to a page which says, Severe Error 500.  I have tried this MANY times and get the same response.  I need the Sunday School lesson material for Sunday!  Today is Friday.  Please can you help?

Answer

Answer
Fixed

Hello Debora,

I have updated your classes to be on lesson 120 this coming Sunday. If you ever need any schedule changes or have any other questions, please let us know!

Best wishes,


Tanner

AiG Web Support

GOOD, I'M SATISFIED
Satisfaction mark by blfailor 3 years ago
Started

Thanks for your bug reports! The old resources page (https://myanswers.com/edu/resources/v1/) is currently down and we are investigating a fix. I will let you all know when it's working again.

Arthur

Fixed

The page has been fixed and is loading once more. Thanks again!

Arthur

Good morning,

I am having trouble getting to see my lessons online since yesterday. I get the following message.

Please help! We have a weekend coming up and no way to access our products.

Thanks,

Debora

Error 502

Ray ID: 68c96e121cea184b • 2021-09-10 14:44:40 UTC

Bad gateway


You

Browser

WorkingAtlanta

Cloudflare

Workingmyanswers.com

Host

Error

Started

Hi Debora,

The 502 was due to too many past lesson postponements clogging up the system and causing it to hang, then the server gave up. I went in and cleared the postponements on your three classes, so you should be able to access them, though the schedules may need adjusting now. Please review your classes and let us know what lessons/dates you would like them to be set to and we'll be happy to assist you with that!

Thanks,

Arthur

AiG Web Support

Arthur,

Thank you so much for getting back to me. We need to Re-schedule the lessons.

We should be on lesson 120. Would you kindly re-scheduled the lessons? I was not able to do that on my side.

Thank you!

Debora

Answer
Fixed

Hello Debora,

I have updated your classes to be on lesson 120 this coming Sunday. If you ever need any schedule changes or have any other questions, please let us know!

Best wishes,


Tanner

AiG Web Support