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Under review

Access code invalid

Juan Romero 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Hello, I am able to log into the resource download page, and I have entered the code that was emailed to me when I purchased. However I get the error that the code is invalid. Now, I am able to log into MyAnswers and see all of the classes, and I can view the resources within those classes. Specifically what I am looking for is the family devotion booklet.

Under review

Hi Juan,

I just checked on your account and didn't see any access codes for the ABC Resources page added to it.

I checked on the ABC Digital classes for your account and found six classes, one for each age group. So I can investigate this for you, which age group/s and lesson/s are you having issues with? i.e. Where are you expecting to see the family devotion booklet but it is not displaying?

Thank you,

Arthur