Lessons not loading
When I try to access my lessons for digital resources, the page never loads or just times out.
Hi Amanda,
I checked on your class and saw it had Wednesday Ladies Bible Study Lesson 39: "A Bride for Isaac" postponed until Feb. 3rd, so I cleared that and updated your current lesson to Lesson 27. Feel free to go ahead and re-postpone the lesson until Feb. 3rd and the rest of the schedule will follow suit.
Please let me know if you need anything else!
Blessings,
Arthur
How do we skip two lessons? A sub taught 2 in a row and Teach taught Trinity. Now we want Lesson 9 on Dec 6 to be taught by Teacher.
Our Teacher was out for two weeks, and the Sub continued teaching but skipped Trinity Lesson when he returned. Now I have to reschedule Lesson 6 for Dec 6 and it won't let me. In our Adult - Morning Class
Hi Deanna,
Happy to help! Your Adult - Morning class has been rescheduled for Lesson 6 on Dec. 6th. Please let me know if you need anything else!
Blessings,
Arthur
Will the Online Digital Access offer KJV curriculum?
Our church uses the KJV but I don't see that as an option on the Digital Access. Will that be happening soon?
Hi Danette,
Thanks for your question! The delay in supporting KJV resources in ABC Digital has largely been due to priority and capacity issues, not lack of access to the materials (though production on KJV is a couple of units behind ESV). We have been focusing on ensuring that ABC Digital (ESV) is in the best place it can be for our January 2nd launch. At that point, we'll determine the best path forward to slot in future improvements like integrating a KJV version.
In the meantime, we still have the original ABC Resources page available for use with your KJV access codes from the printed materials.
Blessings,
Arthur
Server error message
I have been getting a server message the last two weeks and cannot access our lessons.
Hi Debbie,
I'm not sure what server error message you had, but I just checked on your classes and noticed that they were affected by a recent DST-related bug in our schedule code. I've fixed your classes to the best of my knowledge, but please review and let me know if you need any more changes.
You should be able to access your class directly via this link: https://myanswers.com/edu/19120/schedule/. If you're still seeing a server message, please provide the URL and the error text.
Thank you,
Arthur
Dates off on Schedule
We are currently on Unit 1 Lesson 8 but the dates are off. It should be Sunday, November 8 but shows November 15.
Hi Wendi,
Our apologies for that; it appears that the ABC Digital lesson schedule had a conflict with the recent DST adjustment, causing the current and previous lesson markers to shift forward a week. I just went in and fixed it for your lessons, and we are looking into a fix for the DST bug. Please let me know if you need anything else!
Blessings,
Arthur
Holiday lessons
Thank you for giving us the ability to postpone lessons. That helps tremendously. One other thing that would be helpful would be the ability to add the Thanksgiving, Christmas, and Easter lessons to the digital classes.
Hi Wendy,
We agree! We do want to better incorporate the seasonal holiday lessons in ABC Digital, but our feature set is already locked in for the 1.0 release, so that improvement will have to wait a little longer after that. We'll be sending an email out to all our ABC Digital Directors with details on the 1.0 release soon!
Blessings,
Arthur
On an iPad in landscape mode, settings print bar on left blocks content
The Lesson page in ABC Digital is partially covered by the utility bar (settings, print etc.) on left, when using an iPad in Landscape mode, using the Chrome Browser. In Portrait mode the page is not covered because the bar is at the bottom of the screen.
Hi Jim,
The menu bar layout issue has now been resolved. Thanks again for reporting this!
Blessings,
Arthur
Thanks so much! Best customer service! We will be purchasing…
Thanks so much! Best customer service! We will be purchasing the next unit soon for our church and I’m impressed with the online portal. It is a great asset to the wonderful curriculum.
Natalie
Hi Susie,
We don't yet support seasonal lessons in ABC Digital, but you can download the Christmas lessons here:
Christmas Lessons (ESV Lesson Set 1)
Christmas Lessons (ESV Lesson Set 2)
Christmas Lessons (KJV Lesson Set 1)
Christmas Lessons (KJV Lesson Set 2)
When the time comes, we recommend postponing your normally-scheduled lesson to open up a spot for your Christmas lesson/s.
Blessings,
Arthur
What technology do I need to use the power point?
Hello, we're a small church. What do we need to have in our children's church room to make the power point viewable to the children on something bigger than a laptop? We do have a smart TV. What are other churches using? Is there an alternative to using the powerpoint? Like a DVD of the slides? Thank you!
Hi Jennifer,
A smart TV would work fine in lieu of a projector. Just plug in your laptop to the TV (probably via HDMI cable) and you'll be able to display the PowerPoints to your class.
Blessings,
Arthur
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