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Your drama videos keep freezing up. Difficult to watch the drama.

dalep 2 months ago • updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 month ago • 1
Answered
Benjamin S. (Answers in Genesis - Web Support Analyst) 1 month ago

Hello,

A slow internet connection can cause the videos to constantly pause and buffer. Please try downloading the videos first and play them locally using a media player. 

Blessings,

Benjamin

Customer support service by UserEcho