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Not a bug

Unable to check student in on student detail page

Stephanie Woolley 4 months ago • updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 3 months ago • 1

When going to the details page on a particular student. I am unable to check that student in for the day. The boxes under the day which appear to be checkboxes do not do anything. 

Not a bug
Benjamin S. (Answers in Genesis - Web Support Analyst) 3 months ago

Hello,

Happy to help! After doing some testing, I can verify that you are not able to check in a student from their details page. The attendance check box on the student details page will auto populate when the student is checked-in via the Attendance page here: https://myanswers.com/vbs/manage/48795/attendance-report/. You will need to click on the Team and then check-in the desired student. 

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We apologize for any confusion on this! 

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Customer support service by UserEcho