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No Option for PDF Download

fox jeffrey25 11 months ago • updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 11 months ago • 1

I cannot download pdfs for anything despite being a coordinator.  My wife is also a coordinator, but she was able to see and download pdfs for our volunteers.  We called in to customer service, and they said I should be able to view and print the pdfs.  I even logged in on my wife's computer to make sure it wasn't my computer, and I still had the same problem.  Please advise.

Answered
Benjamin S. (Answers in Genesis - Web Support Analyst) 11 months ago

Hello,


I have resolved your permissions issues and you should now be able to download PDFs. Please logout/in your account before attempting again and let us know if you have any further questions or issues! 

Blessings,

Benjamin

Customer support service by UserEcho