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Answered

when you upgrade to the plus version, when does it become active?

hastepm 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

I have upgraded to the plus version. I have an order confirmation. It has also appeared on the credit card statement. When will the my answers digital tool update? It still is not allowing me access to the plus features.  

Answer

Good afternoon Ken,

Happy to help you with this! I confirmed your order and your VBS event now has Plus access.

Your Zoomerang VBS Dashboard: https://myanswers.com/vbs/manage/30761/

Please let us know if you need anything else!

Arthur

AiG Web Support

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Answered

Where do I find the Host cards

Jessica Shultz 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

It says there is a file that has the host cards. I have looked online and on our USB. But I cannot find it. 

Answer

Good afternoon Jessica,

Did you mean postcards? I found a decision card file under https://myanswers.com/vbs/zoomerang/resources/director/miscellaneous/; is that what you were referring to?


decision-card.pdf


We also sell Zoomerang Postcards in our web store; those are not put online until they sell out.

https://answersingenesis.org/search/?q=zoomerang%20postcards


Please let us know if you need anything else!

Arthur

AiG Web Support

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Answered

Is there no Adult guide for this year's VBS?

Jim 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 6
Answer

Hi Kimberly, it turns out that we do offer a PDF download of the Teen/Adult teacher guide with a link that is printed in the back of that guide. Here is the link ahead of time as you have not yet received your physical guide yet:

https://answersvbs.com/zrtag

Please let us know if you need anything else!

Arthur

AiG Web Support

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Answered

myanswers.com paper with code missing in my super starter kit

Pamela Standerwick 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 7

I don't have a myanswers.com paper with access code in my super starter kit.

Answer

I checked on this and our web content team has created a PDF for printing on cardstock and is putting that online as well.


game-show-host-cards-4-per-page.pdf

Thanks for your feedback, and please let us know if you need any more assistance!

Arthur

AiG Web Support

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Answered

Error Message when inputting digital access code for Zoomerang

Pastor Jared 2 years ago updated by Stg 2 years ago 1

I've inputed the access code that came in our kit box, and I am repeatedly getting an error message. (attached) 

What can I do? 

Image 1283

Answer

Good afternoon Pastor Jared,

I have fixed this issue for you, the problem was that someone else set up your 2019 Incredible Race VBS (Annette Kuhns) and you were added there as a secondary director, but were not added to the organization since only the person who sets it up gets that by default. I added your account to the organization, so you should now be able to enter your access code and create your Zoomerang event.


Please let us know if you have any further trouble or questions and we would be happy to help you.

Thanks!

Arthur

AiG Web Support

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Answered

Nametags not printing with background

AngelaW 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 2

I am working on printing test nametags and the formatting/spacing is not right. It also does not print the background when that option is selected. 

I'd also like to be able to print medical/allergy information on the name tags. Is there any way to include that for increased safety measures?

Answer

Hi Angela,

Just wanted to give you an update; our UX designers were able to resolve the layout issue and increase the font size on the printable nametags! Hooray for small victories! 😂

Unfortunately adding the option of including the medical/allergy information on the nametags and removing the "(x of x assigned)" part will need dev work to fix. We do have that documented in our bugs/improvements list but I can't promise a timeframe on that as it is contingent on when we are able to bring more web developers on staff.

Have a blessed day!
Arthur
AiG Web Support

Answer

Sorry for the confusion! The PNG graphics/image files (these terms are interchangeable) will open in a new tab, but the .svg and .pdf files will download directly. So if you're just wanting to look at the images, click on the PNG ones. You can then choose whether or not to download them

Arthur

AiG Web Support

Answer

Good morning Karla,

Sure, happy to help! That is from the Zoomerang Showcase event: https://myanswers.com/vbs/zoomerang/resources/showcase-event/


It's also available here: https://answersingenesis.org/vbs/zoomerang/showcase-event-resources/


Please let us know if you need anything else!


Arthur

AiG Web Support

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Answered

Is there a Prayer guide for VBS?

Linda Poling 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1
Answer

Hello Linda,

There is not a standalone prayer guide, but there are prayer prompts in the various teacher guides. Also, see the "Leading a Child to Christ" section in the Special Needs Guide.

Blessings,

Arthur

AiG Web Support

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Answered

What is the "Cool Contest"?

joydenboer 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1
Answer

Hi Joy,

The Cool Contests are daily contests you can hold for your VBS.

  • “Lollies” Guessing Game
  • Team Cheers
  • Dress-Up Day
  • “Beaut” of a Bible Challenge
  • Mission Money Mania

You can view details on them in the Games Guide here: https://myanswers.com/vbs/zoomerang/guides/


Blessings,

Arthur

AiG Web Support