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I have populated some students with "test" info and I would like to delete those students. Where do I do that?
You can do that from the "Manage Students" page. (From the main menu, click People, then Manage Students.)
- First, check the box in front of the students you'd like to remove.
- Then, in the "Select Action" box above the list, select, "Remove Students"
- You'll be asked to confirm that you want to remove them. Click OK, and they'll be gone.
I've edited the volunteer registration form, but can't figure out how to make it live.
You can do that from the "Promote" page, accessible from the main menu. Under both the "Student Registration" and "Volunteer Registration" headings on that page, there is a toggle switches to enable or disable registration.
I have several folks who where several hats. Is there anyway to assign them to more than one role, like registration and snacks? They have the ability to select multiple roles when they register, but then it seems I can only assign them to one of those duties.
Currently, the tools on the "manage volunteers" page only support assigning a volunteer to a single role and team. (We are looking at improving this process.)
However, you can edit a Volunteer's record and manually add them to as many teams/roles as you need.
From the "Manage Volunteers" page, click on the volunteer's name. Then click "Edit." At the very bottom of the form, there are checkboxes for the teams and roles. Click the ones you want, and then click the "Edit Volunteer" button at the bottom of the page to save.
Can we get an off toggle added to the display of "Website for Donation"?
As long as you don't enter anything in that field, it won't show up on your public page.
I need to change my password, I currently can log in using facebook but want to change the password on digital director so this can not be done. When I put in my current one (facebook password) it says incorrect. I have tried forgot password but don't get an email.
Hi Laurie, because you were logging in through Facebook you do not have a password set in our system for your account. To create a password, you'll need to follow the link in the password reset email (I just sent one to you). It'll ask you to enter a new password and then re-enter it. Your account will then be accessible via email and password going forward.
I want to edit medical concerns to simple text so the parents can type them in.
That is by design, and necessary for the system to work correctly. (The allergy information field also should not be changed, though it may not be protected on accounts created fairly in the beta test.)
The system needs to know two pieces of information about medical needs and allergies: 1) whether or not the student has any and 2) what they are. That is the purpose served by the "checkbox with details". The checkbox identifies the student as having allergies or a medical condition. If checked, the parent will be presented with a text field where they are prompted to enter the details. Without the checkbox, the system would incorrectly flag students as having allergies or medical needs if parents entered something like "None," "No" or "N/A" in the box.
We have a 25 min. opening ceremony, so it ends at 9:25, but the schedule generated doesn't start the first "station" time till 9:51. What drives that schedule? We only account for a 5 minute transition time between stations, so we should start at 9:30, have a 20 minute "station" and repeat. Can I do anything to "fix" it?
The generated schedule doesn't account for transition time. I set your opening session to be 30 minutes. (25 minutes + 5 minutes to transition) I believe that makes the schedule timing work out as you expected.
BTW: We are looking into reworking how the schedule timing is handled to try to make things less confusing.
I added a rotation when trying to test something out, but it won't allow me to delete it.
The issue with deleting rotations has been corrected. You should be able to delete rotations now.
I have edited age groups in my registration form so that they appear in decsending order, but when I visit the online registration page, the ages are all mixed up. Anything I can do to fix?
The bug related to the sort order of newly added age groups has been corrected. Newly added age groups should now display sorted as expected.
Customer support service by UserEcho