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Answered

What to do if someone double enrolls?

Vera 12 months ago updated 12 months ago 2

Can I just delete the one, or will it delete all the of the "Izzy's"? It's just that she has a brother also in the sheet, so I don't want them all to go away.

Answer

Hello,


Here is a link to an article for this very task: Remove Student or Volunteer

In His service,

James

AiG Web Support

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Answered

how do I change group number of team

jrdejordan 12 months ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 12 months ago 1
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Answered

Can't find mission videos of the sample children (Ehani, etc.)

blt8605 12 months ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 12 months ago 1

I cannot seem to find the videos of each child for VBS (e.g. Video 1-Ehani)--anyone have any insight? Thank you!

Answer

Hello,

Happy to help! Please see the following URL for the Children's Hunger Fund videos: https://answersingenesis.org/vbs/missions/. You will then need to click on your current VBS Theme.  Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

Name Tags and Invitation Postcards

pastorcasey 12 months ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 12 months ago 1

Are the templates for name tags and postcards included with the digital purchase? I can't seem to find them.

Answer

Hello,

Happy to help! Please see the following Avery Template URLs: 

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

registration for preschool?

marty 12 months ago updated by James S. (Answers in Genesis - Web Support Analyst) 12 months ago 1

Is there an online registration for pre-school?

Answer

Hello,

I can help with that! You can add a pre-school class by...


1. Going to the Dashboard page


2. Clicking on the "Settings" tab along the lower left side of the screen


3. Scroll down till you see the "Age Groups" card, then click it's edit button


4. Here you can add, edit, or remove age groups. You would add the pre-school class here.

5. Make sure your student registration is toggled on. You can confirm by clicking the "Promote" tab on the top menu/navigation bar. 


If you have any questions or issues, please contact us!

In His service,

James

AiG Web Support

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Answered

How do I add a room location to the schedule?

Tracy McBride 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 12 months ago 1
Answer

Hello,


To add a room location...


1. Go to the VBS Dashboard page


2. Click on the "Settings" tab in the lower left side of the screen


3. Scroll down the page until you see the "Rotating Stations" card, then click it's edit button


4. Here you can add, edit, or remove Stations.

In His service,

James

AiG Web Support

0
Answered

Avery template not found

Bulletin insert 12-0-024 says to print using Avery template 3251, but it is not found on the Avery sight.

I have tried to find another one but having trouble.

Please advise,

Carol Murphy

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Answered

How to set up a new group

the4punches 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 1
Answer

Hello,

To add a new Age Group you will need to 

 1. Click on the settings cog in the lower left corner of the screen. If on mobile, tap on the 3 lines in the top left corner then tap settings.


2. Click on "Age Groups" (along the left side of the page. If on mobile, tap on the 3 lines in the top left corner then tap "Age Groups".

3. Scroll to the bottom of the page and click/tap the "Add Age Group" button.

4. After you've filled in the name, don't forget to save.



If you have any other questions or issues, please contact us!


In His service,

James

AiG Web Support 

0
Answered

changing the start date

Answer

Hello,

To edit the start date, you will need to click on the Settings icon (bottom left) > Event. Then you will be able to adjust the start date.


Please let us know if you have any further questions or issues! 

Blessings,

Benjamin