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Fixed
pastor 2 weeks ago • updated by Brad Brown (Answers in Genesis - Web Development) 4 days ago 4

I see the option under "Student Registration" to print a student registration form but when I click on it nothing happens.

GOOD, I'M SATISFIED
Satisfaction mark by pastor 3 days ago
Under review

I'm not sure I understand which print option you are referring to. We don't have the option to print registration forms from MyAnswers. A printable registration form is available on the DVD-ROM that came with your Starter or Super Starter Kit.


Are you on the "Manage Students" page? (The page you get to by choosing "People" from the main menu and clicking the "Manage All Students" button.)


On that page, there is a "Print/Download" field. When you hover over it, it should provide four options for printing or downloading student data. Are you saying any or all  of those is not working? If so which one or ones?

Under "promote overview" there are 3 options - public page, student registration, and volunteer registration. When I click on the "print student registration form" nothing happens. For that matter, nothing happens when I try to print the "Volunteer registration form" either.

Planned

I understand now. Sorry for the confusion.


There appears to be an issue when printing when using Edge or Internet Explorer. Our team will work on that. For now, there are a couple of work-arounds.

You can use a different browser, such as Google Chrome.


Another option is to right-click the print button and choose "Open in new tab" or "Open in new window"

Fixed

The issue with printing from Internet Explorer and Edge has been corrected. You should be able to print, now.