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Answered
Spring 3 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 4

I am having issues printing nametags. Under "People" and the "Students" page I select all, then I select "Print all nametags with a background." A box pops then appears, asking me "Are you sure you want to do this?" I click yes, but nothing happens. I've tried this several times to the same end. Please help so I can print nametags! Thanks! :-)

Answer

Hello Spring, I just tested that process in Internet Explorer and the save box appeared a couple seconds after the "are you sure you want to do this?" message.

One thing that might help is you don't need to select the students in order to print the list; just go ahead and click the "Print All Nametags With Background" option.

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Answered
sharilee.swaity 3 months ago • updated by Arthur Lawson (Answers in Genesis - Support) 3 months ago 1

Hi! I have looked everywhere and I can't seem to find the posters in my package and don't see anywhere to print them off on Answers. Where are they? 

Answer

Hello Sharilee, we do not offer PDF downloads of these posters, but they are part of the presentation images on the Resource DVD-ROM and can be printed from there. The file in your downloads section is "Operation Arctic VBS: Resource DVD-ROM: Presentation Images (639.3 MB zip)".

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rachel 3 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 3

we purchased the kingdom Chronicles VBS Digital kit we need a vbs manager for it? what do we do?

Answer

We don't yet support the Kingdom Chronicles theme in MyAnswers Director, but you can still use the tool for registration. It will look like Operation Arctic or Ocean Commotion in whatever themed elements that are used (nametag backgrounds come to mind), so some of the features will be limited in their use of you. You can always go third party as well, of course. We hope to have more past VBS themes available for use for next year's VBS season.

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John 3 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 4

This is not really a question but rather a notice. When I select to download participant list, it always brings up a print dialogue box for a blank page (I checked it one time to see what was sent to the print  queue). I can cancel that and my download box appears. Not really a problem for me, just wondering why it sends a blank page print command.

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Jen 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 4 months ago 1

Hi - I would like to add a message that Student Registration is full (earlier on, it would also have been helpful to be able to add a message indicating that certain groups were full - instead, I started adding the word "FULL" to the age groups, so that people had more information and didn't just pick a different age that wasn't accurate).  


Our Volunteer Registration is still active, so I don't want to inactivate the whole page.


Do you have any suggestions?

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Answered
ashxc47 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 3

Can we add an auto confirmation once someone submits the form- the form seems to leave the person registering hanging, and they don't know that the registration is complete.

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Answered
Anglea 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 2

I can not download my student list after the last update and I am not sure why.  I select all student, then try and download and it erases what I selected.  Please help

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Under review
emilygunden 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 4 months ago 1

My teachers want to be able to print of roster sheets and all the stuff with their class and want to view them and the digital books right from digital director but I have them set as a team leader coordinator and all they can see is their students.

The other coordinators have permissions they don't really care about but the team leaders don't have much, not even a check list.

Should I have them as a different coordinator?

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Answered
kjblades 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 4 months ago 1
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Answered
Polly 4 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 2 months ago 5

We have registered students online that don't show up on our roster afterwards. Why would this happen?