We're here to help you get the most out of MyAnswers VBS Director. When reporting issues, please include a link to your VBS Director page. This will enable our technical support team to find your account to investigate.


You are viewing the VBS Director Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.

0
Answered
Adriana@RVBC 8 months ago • updated by Marsha Schmuck 5 months ago 19

Are the Banners & Countdown Widgets that were available to post on our websites to promote VBS going to be available soon to post on our church website & public page?

Answer

The Countdown widget is available. Go yo the "Promote" section and look for "Promotion Tools" in the left menu. That page provides the code you'll need to put a countdown on your church webpage. You'll need to provide that code to the person who manages your church website.

0
Fixed
Linda Suderman 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 7 months ago 2

As I did work with this some more I noticed that if I change the order on the" Rotation Settings" by dragging the into a different order, it does not change the order when I go to the "Team Settings" to work the the rotations groups. The rotations that I added are there, but the order doesn't change. Thanks!

Answer

This bug has been corrected. Group names should properly reflect the sort order of your rotation stations.

0
Not a bug
Angela Larson 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 7 months ago 3

The registration age is coming across as really disjointed. I am sure some one has probably already told you about it. Mine looks like it's missing a bunch of information but I am unsure of there the field is pulling from so I am unsure of what to fill in. Thanks

0
Answered
Dustin 8 months ago • updated by Arthur Lawson (Answers in Genesis - Support) 8 months ago 1

Our VBS has a customized rotation schedule. Is there a way to not use this feature.

Answer

Yes, feel free to ignore the prompts to set it up and go ahead and check off the card. You are not required to use the schedule feature for the rest of it to work.

0
Fixed
Swood 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 7 months ago 2

When I submit as a volunteer, I am brought to an error page and told to go back and try again, but the "submit" button is those little dots dancing and won't let me click.

Answer

We have corrected the issue. I did a test registration to confirm it is working. I deleted my registration when I was done.


We're still investigating the root cause of the problem so we can prevent it from happening again.


If you encounter any more issues, let us know.

0
Answered
Angela Larson 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 8 months ago 9

I am stuck and can't seem to get an URL I can use. Please help

0
Fixed
susannasarahmarie 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 8 months ago 2

I am trying to give one of my coordinators access to the assembly guide as that is her responsibility. She went on and noticed that they are not in any kind of order. Is there a way to put them in order of days?

Answer

We have corrected the issue that was mixing up the tables of contents. They should be usable, now.

0
Answered
Angela Larson 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 8 months ago 1

How do you recommend testing this out? privately send links to others to put it on the website?

0
Answered
janahawkins23 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 4 months ago 3

I may be missing it, but is there a way to add tasks to the checklist?

Answer

No, the checklists are not customizable. You can't add things to them.


Just to help us understand how you'd like to use the tool, what sorts of things would you like to be able to add? The more we understand about your use case, the better job we can do of updating the software to meet your needs.

0
Answered
Anglea 8 months ago • updated by Brad Brown (Answers in Genesis - Web Development) 7 months ago 4

On our VBS we have start Sunday Night and continue mon-thurs. morning. is there a way to put that on the website? On the main page it only looks like we can have one time frame. And we can't opt not to have that field appear. Maybe a per day hours if not the same?

Answer

It is now possible to hide the start times on your public page. When editing your public page, there is a toggle just above the times you can use to enable or disable the display of the times.